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duitse-milieusticker.nl
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Duitse-milieusticker.nl
Nelkenstr. 6
90513 Zirndorf
aus 496 SHOPVOTE-Bewertungen
der letzten 12 Monate
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Antwort von duitse-milieusticker.nl am 06.09.2024 :
Dear customer, Thank you for your review. You ordered on August 6th, 2024 at 8:00 p.m. The badge was sent by us on the morning of August 7th, 2024. As described on our homepage, the delivery time is 2-4 working days (Mon - Fri). This is a value that we are aware of. Of course, it can take longer from time to time. We cannot do anything about this, as we have no influence on postal delivery times when the letter is at the post office. According to the calculation of the times mentioned above - which are also stated on our homepage - the letter could have been with you by August 13th, 2024 and would still have been within the stated delivery time. You already asked us on August 11th, 2024 in a not very nice tone. We then responded and asked you to check your address. You confirmed the address to us and wanted a refund because you "no longer need" the sticker. We generally do not issue refunds before the postal delivery times stated on our homepage. The work ordered has been completed and the document has been created and sent. Since you have not been in touch, I assume that the sticker has arrived. I hope you and potential future buyers understand that we have no influence on postal delivery times. We strongly recommend ordering stickers in good time and allowing a few more days if necessary. For deliveries that are needed very quickly, we offer express delivery for an additional charge. That would certainly have been the right choice in your case too. Best wishes & safe journeys Miriam Roth