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hockeyshop.de
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Passa Sports GmbH
Lindenstr. 14
50674 Köln
aus 290 SHOPVOTE-Bewertungen
der letzten 12 Monate
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Antwort von hockeyshop.de am 09.01.2023 :
Dear customer, you are absolutely right in being unsatisfied with the process of this order. Unfortunately our system does not allow an modification of an order (replacing a product with another product). We know ourselves that this is not very customer friendly - fortunately this does not happen too often because normally what is offered online is also in our stock. In your case there was a problem with the product that was on stock and was sold to you online. The only thing we can offer you now is to give you a free shipping voucher in case you want to order a new item. Please contact our customer service for that. Once again our apologies!