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Bienenzucht-profi
Kilianstädter Straße 50
61137 Schöneck (ehemals in Nidderau)
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Antwort von bienenzucht-profi.de am 19.09.2024 :
Dear Mr. Eliades, Demetris, thanks for your review. We would kindly state our point of view for this situation: 1) We do inform the carrier that we are transporting live bees. 2) Generally we clearly state that for a country like Greece we do not give a "live" guarentee for the bees. We do prioritize and suggest to clients to better organize a pick up in Germany (via friends or people who travel...) because we cannot control the transport as we are not the carrier. 3) We provide the tracking number so that the client can follow his delivery tightly and call the carrier if there seems to be any delay. Like this delays can usually be avoided. 4) If you had a delay by negligence of the carrier it can be the case that the size of the queens diminishes over the "delayed" days. Usually this can happen during the travel of the bees. After the bee queen gets accepted into the hive she usually gets back to her prior "bigger" size. 5) Thanks also for your comment concerning the packaging. We will try to find a better solution so that even if the carrier does not treat the package with care it arrives in good state. We do hope that this was helpful for you. All the best.